Will the Sleep Master Mattress Ultima Comfort Memory Foam 10 Inch bed send you to dreamland? Or is it a too firm, smelly, sagging monster that will dump you off the edge if you try to sit down on it to put your shoes on?
Save yourself a lot of time. I've read all 3,521 Amazon buyer reviews (to date) and summarized their answers to the most commonly asked questions right here. So you can get a good night's rest sooner.
72% of buyers (out of 3,521+ reviews) gave it the top rating. Comments like 'Wasn't expecting such high value for the price!' accounted for more than 24% of all reviews.
Back and side sleepers love it. Stomach sleepers might find it a bit too hard
This bed's cover is not removable. Get a good waterproof protector.
3% of buyers or 117 of all reviews gave it the lowest 1 star rating for these reasons:
Recommendation: If you have any doubts after 7 days and before 25 days return it. It's not going to get better. You might have gotten a bad one. Quality can vary a lot, even within the same model and batch. ~ to FAQ List
This is a medium to firm mattress when you're sleeping on it overnight. There is a much softer initial feel to it due to the top 3 pound density memory foam layer.
Of those who commented on the firmness or softness of this bed:
The manufacturer's rep says that on a scale of 1 being the softest and 10 being hardest its about a 4. The 10 inch bed was designed to be best for people who favor being on their side/backs at night. ~ Back to FAQ List
This was not often mentioned by these buyers, so there were minimal complaints. Of those that did mention heat retention:
It may not be the best choice if you live in a perpetually warm climate like Florida or have occasional 'private summers' due to menopause. ~ FAQ List
Most of the time visco beds have some initial odor, even if it's just upon opening up the packaging. Only 9.5% of all buyers mentioned odors. Out of these:
72% of buyers that noticed a 'foam smell' also stated that the odor was gone in 1 week. ~ FAQ List
Not an issue unless you're a bit heavier. Most buyers who commented on this (and there weren't enough for a decent percentage) said that napping close to the edge or sitting there to put on shoes was not a problem. But those who mentioned that they had a few pounds to lose said that it was a problem. ~ FAQ List
It should last 7 to 10 years without significant sagging. But there's a 1.2% chance that your bed will be in that small group that fails within 1 year. If you have doubts about the bed not being supportive enough during the first 30 days, definitely return it. ~ to FAQ List
Zinus is the manufacturer and offers a 10 year limited warranty against manufacturer defects. This is fairly average for these companies. It includes the standard disclaimer about sagging. In other words there has to be an indentation of more than 1.5 inches for it to be considered a defect. See the warranty here.
The company is about average when responding to customers via email. But their online chat team, although very polite, could definitely use some more help. It took me 55 minutes of mostly waiting online to get them to send a copy of their warranty. ~ FAQ List
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